If you have a rodent problem, don't waste your time with anyone else. Eben's work doesn't come cheap, but with him, you get what you pay for. The first time I called him, it was after hours on a Friday. He was at my house, treating for rats by lunchtime the next day (a Saturday). On July 3rd, my wife found a rat (about a month after our first treatment) in our garage. I called Eben to come back on the 4th of July, of all days (a Saturday holiday, to top it all off), and he returned my call within 24 hours (Sunday) and was back to my house the day after that (Monday). Even though the cause of the second rat issue wasn't directly related to the first one (so a warranty maybe should not have applied), Eben came out and treated it free of charge. A quality guy who does quality work. If you want it done right the first time, get it done by Feather Fighters.